Spyware/Malware Removal Tools

Follow these quick removal instructions as the first step to removing fake anti-virus software from your computer. Terminate Running Malware Processes Bleeping Computer RKill.exe Download Scanners/Removal MalwareBytes’ Anti-Malware Download MalwareBytes’ Anti-Malware Manual Definitions Update Download  

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XP Antivirus 2012

Citrix AppCenter: Policies Node shows unknown error

If upgrading from Citrix XenApp 6.0 to 6.5, when AppCenter is launched and you click on the Policies Node you receive the error message Unknow Error. In order to fix this you’ll need to uninstall Citrix XenApp Group Policy Management Experience [...]

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01-08-2011-11-16-36

Citrix Password Manager: Not automatically submitting credentials after 11.2 Web-plugin install

When users launch a published application there are occurrences when the user’s credentials are not automatically submitted.  The user must select “Submit Credentials” then the user is then logged into the protected application. Cause: This is a known issue with [...]

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Citrix Password Manager: Not automatically submitting credentials after 11.2 Web-plugin install

Spyware/Malware Removal Tools

Follow these quick removal instructions as the first step to removing fake anti-virus software from your computer.

Terminate Running Malware Processes
Bleeping Computer RKill.exe Download

Scanners/Removal
MalwareBytes’ Anti-Malware Download
MalwareBytes’ Anti-Malware Manual Definitions Update Download

 

Citrix AppCenter: Policies Node shows unknown error

If upgrading from Citrix XenApp 6.0 to 6.5, when AppCenter is launched and you click on the Policies Node you receive the error message Unknow Error.

In order to fix this you’ll need to uninstall Citrix XenApp Group Policy Management Experience (x64) and reinstall.  Afterwards you should be able to relaunch AppCenter and select policies.

Citrix Password Manager: Not automatically submitting credentials after 11.2 Web-plugin install

When users launch a published application there are occurrences when the user’s credentials are not automatically submitted.  The user must select “Submit Credentials” then the user is then logged into the protected application.
Cause:
This is a known issue with certain types of application configurations within Citrix Password Manager (CPM).  Older applications that require CPM to send keystrokes to the screen, when the application is launched it loses focus and the keystrokes are not sent to the application login screen.
Resolution:
This is an issue with the Citrix 11.2 client, there will be a fix in the upcoming release.  In the interim, if you receive a call about this issue please create the following registry key on the user’s workstation.  Upon next launch of the application the credentials should be passed without user intervention.
x64 Systems:

REG_SZ: TWISeamlessFlag=1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Seamless Windows

REG_SZ: TWISeamlessFlag=1

x86 Systems:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Seamless Windows

Citrix PNAgent Logon Mode does not have pass-through authentication option.

If you’re looking to setup the PNAgent to pass through your windows credentials to XenApp but your PNAgent does not have the Pass-through authentication option, even though you selected allow computer to pass through credentials during the application installion here is a fix for you.  I’ve been running into this issue pretty often but fixed it by uninstalling the XenApp PNAgent client.  But here’s a better way that doesn’t require unininstalling your Citrix PNAgent client. 

Solution:

1.  Open the registry and navigate to: HKLM\System\CurrentControlSet\Control\NetworkProvider\HwOrder
2.  Double-click on ProviderOrder string and place PnSson in the beggining of the string
3.  Do the same for HKLM\System\CurrentControlSet\Control\NetworkProvider\Order

Now reboot, click XenApp options and then select Pass-through as your logon method.

Published Adobe Acrobat Reader Terminates Unexpectedly when Accessing a PDF Document

We noticed as we signed onto the console of our Citrix servers that we would have to click OK on a whole bunch of Adobe Reader errors that would keep popping up from different dates/times.  Usually they would be from the last time an administrator signed onto the server.

Adobe released a document that stated the checkbox that needed to be cleared in order to stop the error messages.  This is something that would have to be manually done, but instead here’s the registry key that needs to be created in order for the box to be cleared.  We’re using ScriptLogic’s Desktop Authority to write the key value out to the registry as each user logs onto the Citrix server.

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0\Accessibility]
“bCheckReadMode”=dword:00000000

Link to the Citrix Article…. Click Here.